Privacy Policy
Kaizen Hobbyworks LLC d/b/a RPP Hobby (referred to as "Company," "we," "us" or "our") respects your privacy and is committed to protecting your privacy online. The purpose of this document (the “Privacy Policy”) is to explain to you how we use information that we have collected from and about you. If, after reviewing the Privacy Policy, you have questions about the types of information we collect, how we use it, or similar issues, please contact us at . https://www.rpphobby.com/aboutus.asp. This Privacy Policy applies to the products and ancillary services (collectively, the "Services") provided through the Company website located at https://www.rpphobby.com (the "Website"). It does not apply to the practices of other companies that Company does not own or control nor does it apply to information of any kind provided to the Company by advertisers or other business partners. Other websites are governed by their own policies.If this Privacy Policy is not acceptable to you, you should discontinue using the Services.

What information do we collect from or about you?
We only collect information that is relevant to the delivery of the Services.In this Policy, we refer to two types of user information: Personally Identifiable Information (sometimes referred to as "PII") and non-Personally Identifiable Information.Personally Identifiable Information refers to any information that can be used to uniquely identify, contact, or locate you. Examples of Personally Identifiable Information include a name, physical address, e-mail address, telephone number, and payment information.The Company collects only the PII that you voluntarily provide to us. If you purchase products, you will be asked to provide credit card and related information for billing purposes.You might also be asked for, or choose to provide, additional information about yourself that does not, itself, specifically identify you. This is non-Personally Identifiable Information. However, some information of this kind, such as geographic location and product preferences may be required (or merely requested) when you register an account, and may be associated with your PII.We may also automatically collect other types of non-Personally Identifiable Information as you use the Services, including technical information (such as your internet protocol ("IP") address, mobile device ID, or browser type) and usage information (such as location data and the parts of the Website you have visited, which links you have clicked and other information about how you interact with the Website). This information is anonymous, and is not associated with your PII, although it may be associated with other pieces of anonymous information about you.

What do we use your information for?
Your Personally Identifiable Information may be used in one of the following ways:

• To contact you regarding your account. These communications may include notices regarding changes to our policies, service updates, account management procedures, and customer service transactional messages;
• To e-mail you newsletters or tips about how to use the Website, inform you of product updates, or notify you about our own special offers or those of our third-party partners; and
• To bill your credit card or other specified form of payment, in accordance with the Terms of Use. Non-Personally Identifiable Information may be used in one of the following ways:
• To enable us to generate aggregate data about site traffic, site interaction, user characteristics, preferences, and purchases, in each case as long as such data is sufficiently extracted, modified, or transformed so that it cannot be reverse-engineered or otherwise identified at the individual user-level from inspecting, analyzing, or further processing data;
• To customize your experience (your information helps us to better respond to your individual needs);
• To show you advertisements;
• To make improvements to the Website and Services; and
• To inform potential partners and advertisers about the size and characteristics of our audience.

Do we sell or trade any information to other parties?
The Company does not sell or trade your Personally Identifiable Information to outside parties.

How secure is your personal information?
The security of our user data is very important to us. We store your information securely, using industry-standard encryption technology. When you enter sensitive information (such as a credit card number) on our web forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

How long do we retain your information?
The retention period of collected information depends on the type of information and the reasons why we collect it.We retain your contact information, unless you request us to delete the information in which case some information may still be retained for a reasonable time in case you decide to make another purchase with us. We may also retain some information we believe in good faith is necessary for legal and regulatory compliance, business matters, and improvement of our Services, in which case we would anonymize and encrypt such information until complete deletion. Further, some information may be retained if it is contained in deleted emails or electronic documents which are archived by our company in compliance with our standard archival processes but which, in the ordinary course of operations, are not accessible by the individuals who created or received such emails or documents.If you request us to delete your information, some of the information you shared through the Services may still be accessible by those with whom it was shared.

Do we use cookies or other forms of tracking?
Cookies are small files that a website or one of its service providers transfers to your computer's storage device via your Web browser (if your browser is configured to permit this) that enable its systems to recognize your browser and store certain information. We use "cookies" to collect information and improve our Services. We may use "persistent cookies" to save your user ID and password for future logins to the Service. We may use "session ID cookies" to enable certain features of the Service, to better understand how you interact with the Service and to monitor aggregate usage and web traffic routing on the Service.Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to your computer, and can only be read by a web server of the website that issued the cookie to you.Depending on your web browser, you may have the ability to accept or decline cookies. Most web browsers default to accept cookies but enable you to configure settings to decline them. For further information about disabling cookies you can visit allaboutcookies.org. If you choose to decline cookies, you may not be able to sign in or use other features of the Services that depend on cookies.Company maintains internal logs of usage of the Services. Logs include information such as IP address, browser type and version, computer processing speed, connection speed, clickstream data, and computer operating system. Company uses logs mainly for internal systems administration and diagnostic purposes, and to detect improper use of the site. Logs may also be used to generate aggregate, non-Personally Identifiable Information for advertisers or other third parties. The Company may collect such usage logs even if you do not have the Website open.Company does not use cookies, similar technologies, or its internal logs to associate your Personally Identifiable Information with data about your use of the site.If you register for any part of the Services, we may offer you the option to save certain information, such as your username and password, via Local Device Storage (LDS). You can disable LDS on your device or browser; however, doing so may render a portion of the Services to not function properly.

How can you access, update or delete your Personally Identifiable Information?
Administrative communications are necessary to ensure we provide our users with the highest level of service.New types of marketing communications might be added from time to time. Users can opt out of receiving future marketing communications or they can unsubscribe by following instructions contained in the messages they receive.Anonymous information relating to your past usage of the Services may remain in our archived records. If you wish to have all PII deleted, please contact us https://www.rpphobby.com/aboutus.asp and we will make reasonable efforts to honor your request.

How does the company comply with US consumer data privacy laws?
Many states have implemented consumer data privacy laws, and we strive to comply with laws that apply to our business. Some states provide their residents with rights regarding our use of their personal information that would, for example, require us to do some or all of the following:

• Confirm whether we process your PII;
• Delete certain PII;
• Correct inaccuracies in your PII;
• Provide your PII in a common file format;
• Make certain disclosures about our use of your PII;
• Provide a list of all third parties with which we have shared your data;
• Honor legally permitted requests that are made by authorized agents on your behalf;
• Honor opt-out signals made via application, program, or other process by third parties on your behalf;
• Allow you to opt out of PII processing for targeted advertising, sales, or profiling in furtherance of decisions that produce legal or similarly significant effects;
• Provide you with information about the data gathered for and the uses of the data if we offer any incentive or loyalty programs to you that require the disclosure of additional data that is not required to offer the Services;
• Allow you to opt out from the processing, sale of, and use of Sensitive Data; and
• Allow you to exercise any of the rights above for your child if the child is below the age of 13 (even if your child's use of the Services violates our Terms of Use or Privacy Policy).

The scope of these rights varies by your state. To exercise any of these rights, please contact us using the information below or use the official state online request form and send us a copy. We will promptly review your request, and either comply or notify you that your request was denied and why it was denied. Additionally, to the extent allowed by applicable law, we may reach out to you to validate your identity and that you made the request; failure to respond to these requests may result in a denial of your request.If you wish to appeal our decision, you must submit your appeal within 30 days from the date your request was denied.We will not deny you Services, charge you different prices or rates, provide you with a different level of service, or otherwise discriminate against you solely because you exercised your privacy rights.

How does the company comply with EU data privacy laws?
If you are a resident of the European Economic Area (EEA), you have certain data protection rights covered by the General Data Protection Regulation (GDPR). In certain circumstances, you have the following rights:

• to access, update or to delete the information we have on you;
• to have your information rectified if it is inaccurate or incomplete;
• to object to our processing of your PII;
• to request that we restrict the processing of your PII;
• to be provided with a copy of your PII in a structured, machine-readable and commonly used format; and
• to withdraw your consent at any time where we rely on your consent to process your PII.

Please email us at [email protected] if you wish to be informed what PII we hold about you and if you want it to be removed from our systems. However, we may not able to provide some or all of the Services without some necessary data. We may ask you to verify your identity before responding to such requests.You have the right to complain to a Data Protection Authority about our collection and use of your PII. For more information, please contact your local data protection authority in the EEA.

What if we make changes to our Privacy Policy?
Because enhancements to the Services we provide may affect the information that we collect and the manner in which we use it, this Privacy Policy may change from time to time. All changes will be incorporated into the written policy and posted here. The date of last revision to the Privacy Policy is indicated at the bottom of this page.The Company will provide you with the opportunity to accept or reject significant changes to the Privacy Policy during your next sign-on to the Services. If you do not agree to the modifications, your access to the Services may be discontinued.

What if you have questions that are not answered here?
If there are any questions regarding this Privacy Policy, you may contact us using the information below:

Last updated: December 10, 2025